Department of Finance and Decision Sciences

About the School

Academic Departments


Professor, Department of Finance and Decision Sciences

Director, Research Postgraduate Programme

Research Interests

Technology Use and Well-Being, Electronic Word of Mouth, Electronic Commerce and Social Commerce, Adaptive and Maladaptive Use of Technology in the Workplace

  • Cheung, C., Shen, X., Lee, Z., & Chan, T. (2015). Promoting Sales of Online Games through Customer Engagement. Electronic Commerce Research and Applications, 14(4), 241–250.
  • Chan, T., Cheung, C., Shi, N., & Lee, M. (2015). Gender differences in satisfaction with Facebook users. Industrial Management & Data Systems, 115(1), 182-206.
  • Zhang, K., Zhao, Sesia J., Cheung, C., & Lee, M. (2014). Examining the Influence of Online Reviews on Consumers' Decision-Making: A Heuristic-Systematic Model. Decision Support Systems, 67, 78-89.
  • Cheung, C., Xiao, B., & Liu, I. (2014). Do Actions Speak Louder than Voices: The Signaling Role of Social Information Cues in Influencing Consumer Purchase Decisions. Decision Support Systems, 65, 50-58.
  • Shen, A., Lee, M., & Cheung, C. (2014). Exploring Online Social Behavior in Crowdsourcing Communities: A Relationship Management Perspective. Computers in Human Behavior, 40, 144-151.
  • Zhang, K., Cheung, C., & Lee, M. (2014). Examining the Moderating Effect of Inconsistent Reviews and its Gender Differences on Consumers' Online Shopping Decision. International Journal of Information Management, 34(2), 89-98.
  • Chan, T., Zheng, X., Cheung, C., Lee, M., & Lee, Z. (2014). Antecedents and Consequences of Customer Engagement in Online Brand Communities. Journal of Marketing Analytics, 2(2), 81-97.
  • Cheung, Christy M. K., Lee, Matthew K. O., & Lee, Zach W. Y. (2013). Understanding the Continuance Intention of Knowledge Sharing in Online Communities of Practice through the Post-Knowledge-Sharing Evaluation Processes. Journal of the American Society for Information Science and Technology, 64(7), 1357-1374.
  • Shen, X., Cheung, Christy M. K., & Lee, Matthew K. O. (2013). What Leads Students to Adopt Information from Wikipedia: An Emperical investigation into the Role of Trust and Information Usefulness. British Journal of Educational Technology, 44(3), 502-517.
  • Shen, X., Cheung, Christy M. K., & Lee, Matthew K. O. (2013). Perceived Critical Mass and Collective Intention in Social Media-supported Small Group Communication. International Journal of Information Management, 33(5), 707–715.
  • Jin, X., Zhou, Z., Lee, Matthew K. O., & Cheung, Christy M. K. (2013). Why Users Keep Answering Questions in Online Question Answering Communities: A Theoretical and Empirical Investigation. International Journal of Information Management, 33(1), 93-104.
  • Cheung, Christy M. K., & Thadani, Dimple R. (2012). The Impact of Electronic Word-of-Mouth Communication: A Literature Analysis and Integrative Model. Decision Support Systems, 54(1), 461-470.
  • Cheung, Christy M.K., & Lee, Matthew K.O. (2012). What Drives Consumers to Spread Electronic Word of Mouth in Online Consumer-Opinion Platforms. Decision Support Systems, 53(1), 218-225.
  • Bhattacherjee, A., Limayem, M., & Cheung, Christy M. K. (2012). User Switching of Information Technology: A Theoretical Synthesis and Empirical Test. Information and Management, 49(7-8), 327-333.
  • Zhang, Kem Z. K., Cheung, Christy M. K., & Lee, Matthew K. O. (2012). Online Service Switching Behavior: The Case of Blog Service Providers. Journal of Electronic Commerce Research, 13(3), 184-197.
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