Department of Finance and Decision Sciences

About the School

Academic Departments


Associate Professor, Department of Finance and Decision Sciences

Academic & Professional Qualifications

BEng S China U Tech, MA IUJ, PhD Queensland

Research Interests

<;span lang=";EN-US"; style=";margin: 0px; color: black; font-size: 9pt;";>;Electronic Commerce; Digital Economy; Digital Transformation; Financial Technology; Innovation and Entrepreneurship; National Innovation Systems; Operations and Supply Chain Management; Strategic Management of Information and Communication Technology<;/span>;<;br />;

  • Liao, Z., & Shi, X. (2017). Web Functionality, Web content, Information Security, and Online Tourism Service Continuance. Journal of Retailing and Consumer Services, 39, 258-263.
  • Shi, X., & Liao, Z. (2017). Online consumer review and group-buying participation: The mediating effects of consumer beliefs. Telematics and Informatics, 34(5), 605-617.
  • Shi, X., & Liao, Z. (2015). Inter-firm Dependence, Inter-firm Trust, and Operational Performance: The Mediating Effect of E-business Integration. Information and Management, 52(8), 943-950.
  • Liao, Z., Shi, X., & Wong, W. K. (2014). Key determinants of sustainable smartcard payment. Journal of Retailing and Consumer Services, 21(3), 306-313.
  • Shi, X., & Liao, Z. (2013). Managing Supply Chain Relationships in the Hospitality Services: An empirical study of hotels and restaurants. International Journal of Hospitality Management, 35, 112-121.
  • Shi, X., & Liao, Z. (2013). The mediating effects of interfirm business process integration and joint teamwork on firm performance in supply chains. Asia Pacific Journal of Management, 30(4), 1243 - 1264.
  • Liao, Z., Shi, X., & Wong, W. K. (2012). Consumer Perceptions of the Smartcard in Retailing: An Empirical Study. Journal of International Consumer Marketing, 24(4), 252-262.
  • Liao, Z., & Cheung, M. T. (2012). A multi-dimensional decision framework to support corporate bond investment. Journal of Decision Systems, 21(2), 161-170.
  • Liao, Z. (2011). Managing Taxi Service Operations Based on the Automatic Vehicle Location and Dispatch System and Wireless Communication Technology. International Journal of Services and Operations Management, 9(1), 52-59.
  • Cheung, M. T., Greenfield, P. F., & Liao, Z. (2009). Selecting R&D Projects for Technology-based Innovation: Knowledge Management in the Face of Embarras De Choix. Journal of General Management, 35(2), 61-80.
  • Liao, Z., & Shi, X. (2009). Consumer Perceptions of Internet-based E-retailing: An Empirical Research in Hong Kong. Journal of Services Marketing, 23(1), 24-30.
  • Cheung, M. T., & Liao, Z. (2009). Investing in Real-world Equity Markets with an AHP-based Decision Framework. Journal of Decision Systems, 18(2), 149-163.
  • Liao, Z., & Wong, W. K. (2008). The Determinants of Customer Interactions with Internet-enabled E-banking Services. Journal of the Operational Research Society, 59(9), 1201-1210.
  • Liao, Z., & Cheung, M. T. (2008). Measuring Consumer Satisfaction in Internet Banking: A Core Framework. Communications of the ACM, 51(4), 47-51.
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